Management Information Systems Module ID Ε506 Semester 5 Hours/Week - ECTS 4 – 5 Vassilis Gerogiannis Professor Learning Outcomes Understand the role of information systems for supporting management and operations in today’s business/organizations. Design and redesign of business processes. Solve business problems with analysis and process of data/information. Indicative Module Content Role and architecture of business information systems. Management Information Systems (MIS). Decision Support Systems (DSS). Transaction Processing/Management Systems (TPS). Customer (Customer Relationship Management Systems (CRM) Project Management Information Systems (PMS). Enterprise Resource Planning Systems (ERP). Design and redesign of business processes (using UML and BPMN). Data analytics for solving business problems and supporting business/management decisions.